Month: November 2017

Should IT Managers Become More Empathetic?

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As an IT manager, you are responsible for a team of IT professionals. This means that it’s your job to hire the right people, provide them with an overall sense of direction, provide them with specific tasks to accomplish, and to use your IT manager skills to ensure that the work gets done along with … Read more

IT Leaders Need To Learn How To Mirror The People They Are Talking To

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As an IT manager, we spend a lot of time talking with people. We discuss projects, careers, families and even where we want to go to lunch today. All of this conversation is a critical part of our job. What this means is that we need to find ways to use our IT manager skills … Read more

Say Hello To The Emojis At Work

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So can we talk about our old friend: Mr. Email? I really don’t care how many social media tools you are currently involved in, I’m more than willing to bet that email is still your primary means of communication when you are at work. Now comes the big question: how good are you at using … Read more

Is It Important For An IT Manager To Be Good At Telling Stories?

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As an IT manager, it’s your job to lead your team. This leadership thing has always been just a bit fuzzy for most of us – just exactly how are we supposed to go about doing it? I’m more than willing to admit that there is a lot to having the IT manager skills that … Read more