Say Hello To The Emojis At Work

So can we talk about our old friend: Mr. Email? I really don’t care how many social media tools you are currently involved in, I’m more than willing to bet that email is still your primary means of communication when you are at work. Now comes the big question: how good are you at using … Read more

How To Be Successful With A Boss Who Is Far Away

The nature of what it really means to “go to work” has been changing for a long time. Nowadays there is a very good chance that you and your boss may not work in the same office. You (or your boss) may work from home or be operating out of a different office. What this … Read more

How IT Managers Can Reduce The Number Of Emails That They Receive

Do you remember the last time that you went on a vacation? I’m willing to bet that just like your IT manager training taught you, you configured your email to tell everyone that you’d be out of the office for a while and they really should not send you any emails. However, despite doing that … Read more

How IT Managers Can Do A Better Job At Email

Despite the arrival of a multitude of different ways for us to communicate with each other via all of the different social media tools that have shown up over the past few years, it turns out that we still use email as the primary way that we communicate in the office. We’ve been doing this … Read more

The Best Way To Choose A Real-Time Messaging Service

How many different ways do your IT teams communicate with each other? Let me count the ways: email, text, phone call, Facebook, tweet, and even some face-to-face talking. Having all of these different ways to exchange information brings up an interesting question for IT managers that we don’t have any IT manager training for – … Read more

IT Managers Need To Understand The Importance Of Networking

How is that IT career of yours going? I certainly hope that it is going well for you. However, I’ve got an important question for you: are you trying to do it all by yourself? It turns out that getting ahead in the world of IT can be a lot easier if we use out … Read more

Why Venting Is The Wrong Way To Deal With Workplace Anger

So here’s an interesting question for you: have you ever become angry at work? If you’ve been working for any length of time, the answer to this question has to be “yes” – we all have. Now comes the much bigger question: what did you do about it? It turns out that there are right … Read more

Do Emoticons Have Any Place In An IT Manager’s Emails?

So what kind of IT manager are you? Would you say that you have a lot of gravitas (i.e. you are cold and aloof)? Or are you warm and huggy type? I’d be willing to bet that most of us see ourselves falling somewhere in the middle of these two types of personalities. However, there’s … Read more

Do You Know How To Say “No”?

If I asked you based on your IT manager training what the most powerful thing that you could say as a part of your job, what would you tell me? “You’re fired?” “You’re hired?” Both of those would be good guesses, but they would be wrong. It turns out that the most powerful thing than … Read more