Managers Need To Know: Just Exactly What Is Artificial Intelligence?

Everyone is talking about AI, but what is it really?

Welcome to the 21st Century. For some reason everyone seems to be talking about artificial intelligence as of late. What’s the big deal? This stuff used to only exist in science fiction movies and now it sure seems like it is in the process of taking over the world. Managers are going to be affected … Read more

How Managers Can Bridge The Instant Messaging Generation Gap

Managers have to help their older workers keep up with changes in communication

How the members of your team communicate with each other is changing. There is a new wave of instant messaging applications that is in the process of changing how the members of your team communicate with each other. This change may be causing the older members of your team to scramble in order to keep … Read more

Managers Need To Learn How Best To Use Email

Managers need to learn how to tame their email

Ah, email. What a powerful tool. What an utter nightmare! Managers probably use email so often that they no longer really spend that much time thinking about it or developing manager skills to use it wisely. However, that may be a mistake. What we forget is that email is a tool and if we can … Read more

How Technology Is Reshaping The Job Of IT Managers

Something odd is going on. Right now, at companies everywhere, more and more firms are in the process of adopting brand new technologies such as cloud, mobile, and processing of big data. More and more these firms in many different fields are starting to look more and more like those flashy startup firms out in … Read more

Do IT Managers Really Need Artificial Intelligence?

Pick up just about any trade rag these days and you are going to run into a story talking about the fantastic new things that are going to be possible very soon because of the arrival of new artificial intelligence technology. There are all sorts of startup firms out there that are raising a lot … Read more

The Problem With Visa’s New Chip Payment Cards

So let’s be clear about this: I am all for more security when it comes to my credit cards. On more than one occasion I’ve discovered that somebody out there has “cloned” my credit card and is running around town buying things with it. The good news is that the credit card company detects what … Read more

How IT Leaders Can Make Video Conferences Work For Them, Not Against Them

Once upon a time, we used to have to travel to go to meetings. No matter if the meeting was just down the hall, across town, or in another city / country. We needed to leave where we were and go there in order to work things out with other people. The good news is … Read more

The Best Way To Choose A Real-Time Messaging Service

How many different ways do your IT teams communicate with each other? Let me count the ways: email, text, phone call, Facebook, tweet, and even some face-to-face talking. Having all of these different ways to exchange information brings up an interesting question for IT managers that we don’t have any IT manager training for – … Read more

IT Managers Have To Deal With Security Problems At Hotels

If you are an IT manager who works in the hotel industry it turns out that you probably have your hands full dealing with a recent set of attacks by cybertheives. It seems as though the bad guys who used to busy themselves going after retailers have now turned their attention to the hotel industry. … Read more