email

How Managers Can Bridge The Instant Messaging Generation Gap

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Managers have to help their older workers keep up with changes in communication

How the members of your team communicate with each other is changing. There is a new wave of instant messaging applications that is in the process of changing how the members of your team communicate with each other. This change may be causing the older members of your team to scramble in order to keep … Read more

Managers Need To Learn How Best To Use Email

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Managers need to learn how to tame their email

Ah, email. What a powerful tool. What an utter nightmare! Managers probably use email so often that they no longer really spend that much time thinking about it or developing manager skills to use it wisely. However, that may be a mistake. What we forget is that email is a tool and if we can … Read more

How Managers Can Get More Done By Doing Less

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By trying to do too much, managers get too little done

How’s that manager job going for you? Are you finding that you can use your manager skills to have enough time to get all of the things that you need to get done, done? If you are like most of us, the answer is no. You go into the office each day with a well … Read more

How IT Managers Can Deal With The Tragedy Of Unreturned Emails

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I think that it would probably be safe to say that despite the arrival of social media tools, email is still the #1 tool that IT managers use to both get and distribute information. Email has so many different things working in its favor: everyone has an email address so everyone can be reached, we … Read more

Say Hello To The Emojis At Work

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So can we talk about our old friend: Mr. Email? I really don’t care how many social media tools you are currently involved in, I’m more than willing to bet that email is still your primary means of communication when you are at work. Now comes the big question: how good are you at using … Read more

How To Be Successful With A Boss Who Is Far Away

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The nature of what it really means to “go to work” has been changing for a long time. Nowadays there is a very good chance that you and your boss may not work in the same office. You (or your boss) may work from home or be operating out of a different office. What this … Read more

How IT Managers Can Reduce The Number Of Emails That They Receive

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Do you remember the last time that you went on a vacation? I’m willing to bet that just like your IT manager training taught you, you configured your email to tell everyone that you’d be out of the office for a while and they really should not send you any emails. However, despite doing that … Read more

How IT Managers Can Defeat The Email Beast

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What role does email play in your life? If you are like most of us, it plays a bigger role than you may be aware of. I’d be willing to bet that you start you day by logging into your computer and checking your email. You’ll read and respond to emails for a while and … Read more

How IT Managers Can Do A Better Job At Email

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Despite the arrival of a multitude of different ways for us to communicate with each other via all of the different social media tools that have shown up over the past few years, it turns out that we still use email as the primary way that we communicate in the office. We’ve been doing this … Read more

The Best Way To Choose A Real-Time Messaging Service

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How many different ways do your IT teams communicate with each other? Let me count the ways: email, text, phone call, Facebook, tweet, and even some face-to-face talking. Having all of these different ways to exchange information brings up an interesting question for IT managers that we don’t have any IT manager training for – … Read more