Should IT Managers Help Their Teams To Become More Resilient?

Resiliency is a word that I’m pretty sure that most of us have heard before, but I’m not quite sure if we all know just exactly what it means. I mean, we know it’s a good thing, but what is it? It turns out that resiliency is having the ability to adjust to change or … Read more

What IT Managers Need To Do About Bad Apples On Their IT Team

One of the most important jobs that a IT manager has to do is to manage the people that work for him or her. I’d like to be able to tell you that all of those people are going to be start performers. However, that’s not the case. Where an IT manager can run into … Read more

2 Rules For Being A Better IT Manager Boss

When I’m working with new IT Managers I often run into the buddy / boss problem. It’s perfectly understandable that any person newly placed into an IT Manager position would like to establish a positive relationship with the people that they are managing. This is all well and good, but it’s all too easy for … Read more

Problem Employees Are An IT Manager’s Problem

Not all IT employees are created equal. As an IT manager you are going to have some great employees on your team – and then you are going to have the others. Every bunch of apples has at least one bad one in it, and every IT manager finds that he or she has a … Read more

IT Managers Need To Play The Role Of Coach If They Want To Win The Game

IT managers understand that they are responsible for conducting performance appraisals with their team every so often. What many IT managers don’t realize is that they are also responsible for what comes next: coaching… What Is Coaching And Why Do You Have To Do It? Coaching is not managing. Instead, it’s a two-way activity in … Read more

Can IT Managers Do A Good Job Of Performance Appraisals?

Performance appraisals are just about the worst part of an IT manager’s job. You don’t like doing them, your team doesn’t like receiving them. However, as per company policy it’s a required part of the job. Considering how critical they are, you would think that you would have received a great deal of training on … Read more

IT Managers Overestimate How Good Of A Manager They Are

With a little luck, every IT manager realizes that they are only as good as the people that they have working for them. What this means is that they need to be a good boss if they want to be successful. This leads to a critical question: how good of a boss are you? It … Read more