What To Do When You Are Not In Charge

Remember the day when you were made an IT manager? What did you think? Did you think that now that you were in charge, things were going to be different around here? What I suspect that you have learned since that day is that you really are not the one in charge. Yes, you do … Read more

Why IT Managers Are Getting Rid Of Negative Feedback

How do you feel about giving performance reviews to the members of your IT team each year? If you are like most of us, these are a big deal – you’ve got a lot of information to communicate and you are going to have to work to say it correctly. Most of us view this … Read more

How Should An IT Manager Say “Thanks”?

In the movie Dune the good guys come up with a sonic weapon called a Weirding Module that allows them to transform their spoken word into a powerful weapon. It turns out that among the IT manager skills that we have, we have powerful words at our command that if we know about them we … Read more

Does Your Team Know That You Appreciate Them?

Appreciation is a word that I believe that we’re all familiar with, but do we really know what it means? More importantly, as IT managers do we take the time to show the members of our team that we appreciate them and the work that they do? If we’re not doing this, then we’re missing … Read more