So how good are you as a manager at showing your emotional intelligence to your team? A lot of us would say that we’re not very good at doing this, but then we’d follow this up by saying something like “I’m not that type of person.” It turns out that you’d be wrong. We can … Read more Managers Discover The Power Of Emotional Intelligence
Oh my goodness – can you believe just how hard it is to find the right person to join your team? I mean think about it: we craft the perfect job description, wade through a pile of resumes, use our manager skills to interview far too many people by phone, invite a few in to … Read more How Managers Can Make Sure That New Employees Don’t Quit
As a manager, you are called upon to to use your manager skills to interact with a lot of different people. Some of those people may be on your team and some won’t. Some of those people will be easy to get along with and some will, how shall I say this, be difficult to … Read more How Managers Can Find Compassion For The Difficult People In Their Lives
I have bad days at work. The cause of a bad day for me can vary, but generally it all comes down to some interaction that I’ve had with someone that did not go well despite all of my IT manager skills. When the day is done and I’m finally at home, it can be … Read more IT Managers Need To Learn How To Avoid Thinking Negative Thoughts
The one thing that the members of your team want from you more than anything else is simply for you to listen to what they have to say. As simple as this sounds (listening is a part of everybody’s set of IT manager skills, right?), it’s actually a bit more complicated than that. What they … Read more IT Manager Do You Know How To Be An Active Listener?